1) Returns are NOT accepted, unless there is a serious valid reason or the quality is completely different from what you expected or asked for. If only reason is valid enough then we accept, because we put in 100% effort to meet the requirements of our customers.
2) The Gems should be in the same condition as we had sent out. Then we refund back the money.
3) Customer pays for Shipping charges in case of Return of Order.
4) Returns should be made with in next 3 days after receiving the goods.
For further questions: please email us at firstname.lastname@example.org